How It Works
From choosing a service to getting a detailed invoice — here is exactly how AlFazzah delivers premium home services in 6 simple steps.
Choose Your Service
Browse 20+ service categories — from AC maintenance and plumbing to deep cleaning and pest control. Select your city, pick a service, and choose between one-time booking or a recurring subscription.
Pick Date & Address
Select your preferred date and time slot, then enter your service address or choose from your saved locations. Add any special instructions for the technician.
Review & Pay Securely
Review your complete booking summary — service, add-ons, schedule, and price with VAT breakdown. Pay securely with your saved card or add a new one through our PCI-compliant payment gateway.
Technician Assigned
Our branch operations team confirms your booking and assigns the most qualified technician from your local branch. You receive a notification with your technician's details.
Service Completed
Your technician arrives on time, checks in via GPS, and completes the job to our quality standards. If extra work is needed, they submit a formal estimate for your approval — no surprise charges.
Invoice & Review
A detailed VAT-compliant invoice is auto-generated. Rate your experience with a star rating and review — your feedback helps us maintain quality and reward top technicians.
Book Your Way
Whether you prefer a visual booking wizard or a quick WhatsApp chat, we have got you covered.
Website
Book through our 6-step wizard — choose service, date, address, add-ons, review, and pay.
Message us on WhatsApp and our chatbot guides you through the entire booking conversationally.
Why Choose AlFazzah?
We are not a marketplace. We are a premium in-house service provider built for quality, consistency, and trust.
In-House Technicians
Every technician is a full-time AlFazzah employee — vetted, trained, and certified. No random freelancers.
Transparent Pricing
See the exact price before you book. No hidden fees. Any additional work requires your written approval first.
GPS-Verified Service
Technicians check in and out via GPS at your location. Full audit trail for every visit.
Subscriptions
Set up weekly, bi-weekly, monthly, or quarterly recurring services. One setup, automatic scheduling.
Automated Invoicing
VAT-compliant invoices are auto-generated on job completion. View and download from your dashboard anytime.
Dedicated Support
Reach us via phone, WhatsApp, email, or in-app support tickets. Our team responds within hours.
Ready to Get Started?
Browse our services and book your first appointment in under 2 minutes. Premium home services, made simple.